Older adults, and people with diabetes or a weaker immune system, should have these swellings checked early instead of waiting.
A doctor can numb the area, open the abscess and drain the pus, which relieves the pressure and pain almost straight away.
The wound is cleaned and dressed, and antibiotics are often given when the redness has spread across the neck and shoulders.
Keeping the area clean, changing the dressing as advised and wearing soft, loose collars help the skin heal at any age.
Never think you are too old to look after yourself. The videos below show neck and back abscesses being treated by professionals.